When to use it
A new signal source or scheduled signal review starts this workflow. Normalize signals, expire stale events and revise rules only when mature outcomes support the change. The intended output is a versioned signal library with rationale and known limits. A useful receipt names the accountable person and the next action; it should make the commercial decision easier to inspect.
This is an original GTMhub reference design. It explains how we would run the job, with tools selected for the company's existing stack. It is not presented as completed client delivery or measured commercial performance.
Inputs and decision boundaries
Confirm source type, event dates, relevance rules, decay and outcome receipts. Keep the original source and observed date alongside each fact. Missing context stays unknown until it is resolved. Facts, interpretations and proposed actions should remain distinguishable in the handoff.
Your company brain holds the approved rules and proof; the live system holds current account state and ownership. Read both before making an operational change. Assign an exception owner before launch so an uncertain case has somewhere useful to go.
Run the job
- Separate first-party observations from external hypotheses.
- Normalize account IDs and duplicate event sources.
- Apply the relevant event-date expiry and confidence rule.
- Review qualified outcomes before changing signal weights.
At the decision gate, ask: Is the signal current, relevant and supported by a usable source? If the answer is no: retire it, research it or keep it as a weak hypothesis. Only the supported path proceeds to its output. A stopped job should preserve the reason and what would let an owner resolve it.
The output to inspect
- Trigger
- A new signal source or scheduled signal review
- Evidence needed
- Source type, event dates, relevance rules, decay and outcome receipts
- Proceed condition
- Is the signal current, relevant and supported by a usable source?
- Hold path
- Retire it, research it or keep it as a weak hypothesis
- Accountability
- A named owner reviews unresolved commercial or identity decisions
Failure and recovery
The material failure to watch is this: discovery date resets the age of an old company event. Stop that path and preserve the underlying evidence. Repairing a field or a source is different from changing the commercial rule; record which decision was made.
If a connected system fails, keep the original request or event and expose its unresolved state. Retry only the incomplete action, with a stable event key where writes are involved. Do not let a retry create a second owner task or bypass a previous exclusion.
Test before making it live
Replay a supported case, an incomplete case and the failure described above. Where the job writes a record or creates a task, replay the same event twice and inspect the result. Check that the exception owner can understand the hold reason without reconstructing every step.
Judge the result
Track verified signal yield, stale events and qualified outcomes by signal type. Record the sample, dates and definitions before evaluating a change. Operational success shows that the job behaved as designed; commercial outcomes need their own mature evidence.
Return reviewed corrections to the company brain with the decision date and rule version. Keep the original observation available. The decision register records what changed and why, while the GTM brain guide explains how the job fits into one company system.
Publication and source record
Published on GTMhub: . Last reviewed: .