Reference workflows

The reference
workflow catalogue.

Recurring GTM jobs from our open library, each with its trigger, decision gate and output. Open any one for the full design.

GTM strategy

WorkflowWhat it does
Prioritize GTM work around the current constraintOrder work by the revenue decision it unlocks, with an owner and evidence for each dependency.
Review the ICP using wins, losses and exclusionsChallenge company-fit rules against mature outcomes and sales context before expanding the market model.

GTM engineering

WorkflowWhat it does
Add custom CRM code only for a defined gapUse native actions where they work, then test a narrowly scoped code action with observable errors and rollback.
Agree lifecycle stages and preserve original sourceDefine stages by observable entry and exit criteria, then keep source history intact as accounts progress.
Clean the CRM without damaging live workResolve duplicates and stale fields through a reviewed change plan that preserves relationships and history.
Define a company-signal payload before connecting a providerAccept only the business-company fields needed for the disclosed job, then validate and score outside the public site.
Define the meeting-form handoff contractSpecify what a form must preserve, check and pass to its owner before adding more automation.
Enrich a reply only for its next owned actionMatch and pause the thread first, then collect the minimum context the response owner needs.
Extract public company evidence with a repeatable methodCapture the facts needed for a decision, keep source URLs and dates, and detect when the extraction stops working.
Find the handoff that loses usable demandInspect how an account moves between marketing, sales and customer teams, then fix the broken transition.
Give sales a product-usage handoff it can explainUse observable product behavior and company fit as separate inputs to a sales task with clear stage criteria.
Give the owner a sourced account briefSummarize the buying context, verified changes and unknowns before a meaningful sales conversation.
Keep signal rules tied to recency and commercial evidenceNormalize signals, expire stale events and revise rules only when mature outcomes support the change.
Map the CRM before changing how it worksFind the data and workflow decisions that obstruct revenue work, then prioritize a reviewed change plan.
Prepare a meeting from the actual inbound questionGive the owner the company's context, the buyer's stated need and the unknowns worth asking about.
Preserve outbound influence without overstating causationKeep original acquisition source and later outbound touches distinct so the team can inspect influenced pipeline.
Prototype an internal GTM tool from a bounded decisionWrite the operator's job and data contract first, then build the smallest reviewable aid using synthetic data.
Reconcile pipeline before explaining performanceGive the team a single defined pipeline view, then explain the exceptions and decisions behind the change.
Return commercial outcomes to the next GTM decisionConnect campaign, sales and customer evidence to an owned rule change rather than a vague feedback loop.
Route personal-email signups without guessing identityKeep a legitimate signup usable while asking for the company context needed for sales qualification.
Route product signups by fit and declared useKeep access and onboarding separate from sales prioritization, then assign accounts using reliable company context.

Paid media

WorkflowWhat it does
Build audiences from an agreed quality definitionUse eligible first-party account or customer evidence to shape audiences, with the quality model and platform controls explicit.
Coordinate account advertising with outbound timingUse ads to support a buying-group message, with coverage and pipeline measures appropriate to the account cohort.
Diagnose the account constraint before changing bidsDistinguish measurement, demand quality, creative, page and sales-handling problems before choosing an intervention.
Give bidding a value definition tied to business qualityUse an agreed conversion-value model and mature CRM evidence before asking bidding to prioritize value.
Make the landing page answer the ad's buying promiseShow the buyer the relevant use case, evidence and next step, then test the handoff as part of the campaign.
Match account advertising to institutions and buying rolesUse institution and role context to support the account's buying decision without assuming titles prove authority.
Organize B2B search around markets and buying jobsUse regional economics and product use cases to guide the account, while keeping signal volume and current platform behavior in view.
Read channel contribution with consistent definitionsKeep source and influence distinct, reconcile unique opportunities, and explain what the attribution model can establish.
Rework conversion tracking around the actual buying eventPreserve working measurement, repair broken events and reconcile platform reports with distinct CRM outcomes.
Separate demand journeys that lead to different buyersGive institutional and individual demand distinct messages, goals and routing where their buying decisions differ.
Test creative around a commercial hypothesisUse structured variation to learn which message moves the right buyer, while keeping proof and test conditions controlled.
Use actual queries and placements to improve demand qualityReview what triggered delivery, then change exclusions or messages where the commercial evidence supports it.
Use event geography without assuming attendee identityBuild an event-relevant campaign with current location controls and a clear institutional buying message.

Outbound and ABM

WorkflowWhat it does
Balance outbound depth against team capacityAllocate work across campaign motions using account value, timing and the capacity to respond well.
Build a Tier 1 account plan around the buying decisionConnect account economics, buying roles and a verified reason to act in one plan an owner can run.
Capture account engagement without assuming intentKeep observed interactions as context, then check company fit and ownership before choosing a next action.
Choose the accounts worth a timely callGive calling teams a prioritized business reason and account context rather than a queue of unexplained activity.
Combine account sources before spending on contactsUse complementary company sources, normalize identities and validate fit before deeper enrichment.
Expand an inbound conversation through its buying groupHelp the existing owner understand who else matters to the decision before contacting additional people.
Give organic content a useful path to a conversationMake the resource useful on its own, then offer an appropriate next step through an existing service.
Listen for category problems worth investigatingTurn relevant public discussions into topic insight before considering company-level activation.
Pause sending when delivery evidence deterioratesInspect provider responses and complaints, isolate the affected cohort and resolve the cause before resuming.
Prepare an outbound campaign before loading a senderResolve account fit, campaign logic and response handling before uploading contacts.
Prepare sending infrastructure with observable controlsConfigure authentication, suppression and response handling in the client's accounts before a bounded launch.
Reactivate a founder's network with a useful reasonChoose relevant existing relationships and a timely resource instead of sending one pitch to every connection.
Research category audiences without assuming buying intentUse public category context to learn which problems matter, then qualify companies through supported business evidence.
Review a campaign by qualified conversations and pipelineRead cohort eligibility, message, delivery and commercial outcomes together before keeping or retiring a play.
Review a cold message for relevance and usable proofMake the reason for contact defensible and the message useful even when the ask is removed.
Review company-level website signals with contextTreat disclosed company-level visits as a weak research signal, then check fit and ownership before an action.
Review public conversation signals on XUse a relevant public discussion as research context, then verify account fit before deciding on a conversation.
Revisit former champions at their new companiesStart with a real professional relationship, then check whether the new company has a relevant buying problem.
Source buying-role contacts after the account qualifiesChoose appropriate roles and verify business contact data only after fit, ownership and eligibility checks.
Track account awareness without inventing intentKeep observed interactions as events, then derive a current awareness state with explicit expiry and uncertainty.
Translate an outbound motion into a coherent campaignChoose the commercial motion first, then make its account depth, message and delivery model agree.
Turn a content conversation into useful sales contextPreserve what the buyer actually asked and pass it to an owner without converting every interaction into a sequence.
Use social conversations to understand the buying problemBuild relationships through relevant public discussion and useful context, then make a proportionate next move.

AI search and content

WorkflowWhat it does
Build a content corpus you have the right to useOrganize owned and permitted evidence so drafting can retrieve useful facts without copying someone else's voice or private material.
Draft content from an approved evidence corpusRetrieve the company evidence behind a claim, then let a person judge what can be said publicly.
Expand an owned post into a useful articleUse your own approved insight as the starting point, then add the evidence and detail needed to answer the buyer's decision.
Find the evidence behind search and AI answersInspect the sources behind a buyer question before deciding what your site should publish.
Give employee content a shared commercial directionLet employees contribute their own expertise while sharing a buyer problem, proof standard and useful destination.
Keep content approval and publication visibly separateUse a small production board so every piece has a purpose, proof state, reviewer and real publication record.
Keep editorial judgment in an AI-assisted content systemUse AI for bounded research and drafting while a named person owns claims, usefulness and release.
Learn from practitioner discussions without harvesting a lead listUse relevant public expertise to understand buyer questions and evidence gaps, then create an original useful answer.
Plan content around decisions buyers are makingChoose topics and formats by the evidence a buyer needs, then attach each piece to a useful resource.
Respond to brand mentions with evidence and ownershipVerify the mention, answer the actual issue and route commercial or support context to the right person.
Review the content calendar against buyer usePlan a sustainable cadence, then retain topics and formats that help real commercial conversations.
Turn a verified change into a useful GTM briefChoose news only when it changes a buyer's decision, and separate the announcement from your interpretation.